HOW DOES IT WORK?
No pre-booking is required to have fun at The Big Box. Visit us anytime during operation hours and buy tickets in-store. You can also purchase tickets online now!
Sign Online Waiver
Everyone participating in our activities at The Big Box must sign a waiver online. Waivers only need to be filled out once a year and are saved to your name and email address. Guardian must sign the waiver for 18 years & under.
Plan Your Adventure
Decide what activities your kids would love and choose from our exclusive combos which combine all the activities in The Big Box for a great price! We also offer a pay-for-what-you-play model so you can pick and choose options on your budget.
Combo & Play!
The Big Box offers 55,000 square feet of Entertainment Extravaganza including soft-play, inflatable, VR, Bumper Cars, Arcade, and Aerial Obstacle course. Once you are ready, you can purchase passes online on in-store. Let the Fun Begin!
Frequently Asked Questions
Our regular hours of operation are 9 am – 9 pm every day of the week.
For Holiday specific hours and extended hours, please visit Hours Of Operations.
There are a total of 125 free parking stalls around the facility. 36 stalls are located by the South entrance of the building and 39 stalls are available at the North entrance. We also have 50 designated parking stalls assigned to The Big Box in the IMPARK parking lot on the North side of the facility.
Yes, we have lockers available on site. They require a toonie to operate which can be purchased at the reception counter.
Yes, free wifi is available throughout The Big Box facility. You can get comfortable on soft couches, connect your devices, and get the work done while your kids blow off some steam!
Yes, we have a nursing room available inside the Leisure Lagoon Indoor Playground. The room offers comfortable seating in a soothing atmosphere. The family washroom is located right beside the nursing room which has changing stations as well.
The Big Box – Family Entertainment Centre is a one-stop-shop for fun for all ages. Our facility comprises of largest Indoor Playground in Canada, an Inflatable Park, an aerial obstacle course, Virtual Reality Experience, Bumper Car Rides, an Arcade arena and much more. We also offer event spaces with great packages.
Click here to get insight into all the attractions.
Our playground admission gets you unlimited access for the day. You can come in the morning, decide to leave, and come back to use the facility again in the evening without paying for 2nd ticket (Just keep your wristband on)!
Even our attraction credits don’t expire! if you are not able to use it on the day of purchase. You can keep the game card with you and use it on your next visit.
With each kid ‘s admission ticket, you get up to 2 adult admission for FREE! A 3rd adult will have to pay regular admission for that day.
Grip socks are mandatory inside the Inflatable Park for your safety and control. Regular socks must be worn while using soft play structure.
No, outside food and drink are not permitted into The Big Box, but we do have plenty of great options available for purchase. Special circumstances for parties (such as cake) or bottles for infants are permitted. If you plan to bring food due to dietary restrictions, please let our staff at the reception counter know when you purchase your admission and they will assist you.
You can find our menu by clicking here.
There are many food options available! We have favorites like Hot Dog, Chicken Tenders, Poutine, Traditional pizza options, and a deli for healthier options like sandwiches and salads. We also have concession items including ice creams! Gluten-friendly and halal options are also available.
For the full menu, please click here.
Yes, although we have no food or drink policy for our facility, we understand that for infants you may require a bottle or baby food to keep them content and ready to play.
If your party has 16 participants or less, the quickest way to book and secure your date is through our online booking system. Choose the type of party you’d like from our options and the date and time. Let us know the number of guests that will be participating (keep non-participating adults out of count) and choose the food you’d like for your party. Once you’ve completed the transaction, your party is booked.
If you need a custom party or have more than 20 people, please contact us directly at 403-244-2691 or email email@example.com to help you build your party.
For all parties with guests under 18 years old, please send the online waiver to guardians to sign in advance of the party.
Yes, you can bring your own cake. However, outside food or drink is not allowed in The Big Box but you can enjoy our many food options available in The Bite Box Cafe.
No. Party package only includes specific attractions and basic room requirements including table cloth, plates, napkins, cutlery, etc. However, you are free to bring in your goodies and decorations.